IP Office

  • IP Office 500v2
  • IP Office 500v2 with expansions.
  • 1416 Digital Phone
  • 1408 Digital Phone
  • 1403 Digital Phone
  • 1616 IP Phone
  • 1608 IP Phone
  • 1603 IP Phone
  • 5420 Paperless Digital Phone
  • 5410 Paperless Digital Phone
  • 9504 Paperless Digital Phone
  • 9508 Paperless Digital Phone
  • 9608 Paperless IP Phone
  • 9620 Paperless IP Phone
  • 9621G Touch Screen IP Phone
  • 9630G Paperless IP Phone
  • 9640 Paperless IP Phone
  • 9641G Touch Screen IP Phone
  • 9650 Paperless IP Phone
  • B179 Conference Phone
  • Durafon Long-range Rugged Cordless Phone

An Avaya IP Office phone system enables your entire team to connect and collaborate in real-time, without limitations, using available and appropriate devices—including smart phones, laptops, tablets, home phones, and office phones.

Designed specifically for small and midsize businesses, IP Office delivers the collaboration tools you need, from basic telephony to the most sophisticated unified communications. An IP Office phone system helps you create your most productive mobile workforce, increase capacity and capabilities as your business grows, and gain business and customer service efficiencies. With Avaya IP Office, flexibility, scalability, and options are built right in:

  • Grow from five employees to 1,000 (at a single site) and network up to 32 locations.
  • Add video capabilities with the Avaya Flare® Experience and our Radvision Scopia® products.
  • Deliver applications to everyone: mobile and office workers, receptionists, remote staff, and customer service agents and supervisors.
  • Track, record, and report on calls to build optimal customer interactions.
  • Deploy a hybrid solution. Use IP, digital, analog or SIP technology in any combination. IP Office can interoperate with more than 2 million Avaya systems worldwide.
  • Combine IP Office with Avaya data networking products (with plug-and-play simplicity), security features, intuitive and centralized management tools, and affordable support services for a comprehensive communications solution.
  • Scale cost-effectively as your business grows. Simply build on what you have, without the need to replace technology.

With more than 300,000 systems installed worldwide, IP Office is the leader in unified communications for small and midsize businesses. IP Office was awarded Unified Communications Product of the Year in 2011 from both TMC and Frost & Sullivan.

Collaborate in real time, without boundaries

Enable employees to stay productive and accessible when away from their desks. Employees can hold video chats with colleagues and customers from their desks or while mobile. They can keep business and operations moving using IM, presence, full call control, conferencing, and more on their devices of choice.

Improve responsiveness to customers

Enable customers to quickly reach the right associates—whether employees are in or out of the office. Integration with desktop applications (such as Microsoft Outlook, Microsoft Lync, and Salesforce.com), multi-layered automated attendants, and mobility applications help speed interactions and provide personalized service to customers.

Keep up with growth

IP Office is the most cost-effective solution for growing businesses. Simply upgrade your software or add new hardware for capacity—keeping your initial investment intact.

Get great value for your investment

IP Office has a built-in, secure 128-party conference bridge. We add call recording, automated attendants, voice mail, voice-mail-to-email integration, and video conferencing options. Move up to advanced unified communications capabilities–for presence status, IM, mobile call control, conferencing, and more. Integrate with desktop applications and employee devices (such as smart phones and tablets).

Lower your TCO

IP Office lets you save with the most energy-efficient desk phones, a built-in 128-party conference bridge (if you’re paying a monthly fee for conferencing, spend no more) and call recording. When you upgrade from Avaya MERLIN®, PARTNER® ACS, Business Communication Manager, or Norstar, save up to 60% of your original investment.

Rely on resiliency

Take advantage of intelligent failover between sites. Or, for single location deployments, easily add a redundant server. Without the need for internal fans or hard drives, IP Office delivers a mean time between failures of 68 years.

Rely on resiliency

Manage multiple sites from a single interface. Use drag-and-drop system management tools. Give users the communications features they need with applications designed for mobile, office, and teleworker employees.